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CB Department Stores Macy's
Macy's

Macy's review: Off lines to over five different phone numbers for Macys have been disconnected

T
Author of the review
4:44 pm UTC
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I have been trying to reach Macys for several days to have my name removed from the card as a user.
It’s reflecting negatively on my credit report. However, you cannot reach a person anywhere at any phone number for Macys because all of them have been disconnected. I spoke to somebody via chat online and she told me sorry there’s nothing she could do, she gave me the same number to call and told me to just keep trying. She refused to give me a manager or to speak to anybody else. This is not how you do business.

Desired outcome: Remove my name from the account as an authorized user. It is destroying my credit.

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  1. Macy's Contacts

  2. Macy's phone numbers
    +1 (800) 289-6229
    Click up if you have successfully reached Macy's by calling +1 (800) 289-6229 phone number 0 0 users reported that they have successfully reached Macy's by calling +1 (800) 289-6229 phone number Click down if you have unsuccessfully reached Macy's by calling +1 (800) 289-6229 phone number 0 0 users reported that they have UNsuccessfully reached Macy's by calling +1 (800) 289-6229 phone number
    United States
    +1 (513) 573-7912
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    International
    +1 (888) 257-6757
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    Credit Customer Service
    +1 (888) 822-6229
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    Furniture and Mattress Customer Service
    +1 (800) 568-8865
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    Wedding and Gift Registry
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  3. Macy's emails
  4. Macy's address
    685 Market St., 10th Fl., San Francisco, New York, 94105, United States
  5. Macy's social media
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    Apr 14, 2026
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