LivingSocial

Hi- Purchased a voucher for a bed set from Living social -paid shapping -delivery today..

rang the factory and advised order not processed no full paperwork..

I have confirmed order/voucher conf.shipping etc... ? thanks Mike Harvey

I totally agree with your assessment of them, as I'm sure many readers of your post do. Your anger is justified, but, when you
go ballistic and use language of the kind used in your post, you sound nearly as bad as them.

Purchased a voucher for merchandise at a local store based on the information given re the store by LivingSocial. Visited the store, not anything like advertised, nothing worth using voucher for. Contacted LivingSocial, which basically said too bad, so they do not stand behind their information or their merchants. Will not use again.

I bought deal from carpet cleaning company, when I called the company to make appointment, they said they don't serve my area...what? So I called Living Social, but i ended up hang up the phone after waiting for about 15 minutes with no answer. I emailed them wanted my money back but still no answer even until now. Living social is not a good company at all.

I ordered to vouchers and redeemed them with the merchant within the required time. Four months later not items were delivered. Each month I contacted LivingSocial and the merchant and each time they both fobbed me off. Four months in LivingSocial have sent an email saying I didn't redeem in time and tough.

Am now taking out a county court summons against them.

Bought a car wax and wash package and the vendor made and appointment and never showed up. Then i called 10 times and no one ever got back to me. When I called living social all they did was give me a credit which I didn't feel was acceptable given the time I had wasted and the fact that Ive used them for other things and never got a refund on anything else. Not happy. Will not use them again.

I have had terrible trouble with their vendors. ('course I USED TO buy a lot of LivingSocial vouchers!) It happened before, but I let it go. This last time, the cleaning service hasn't called me back to schedule my appointment, the voucher's about to expire, and LS said I can't get my money back or a credit! Because I didn't ask for a refund within 7 days of buying the voucher. Um... that's called STEALING.

Terrible company with poor customer service skills. I purchased something, they made a mistake and did not apply my $10 credit. I called and they told me that I could get part of my money back after I received the item and mailed it back to them, but I would still have to pay $8 as a return fee. Needles to say, I have to pay for their mistake.

Please do not buy from this company. My friends, family and co-workers no longer will.

I have purchased several vouchers through this company. But they have used my card fraudulently in March 2012 and done a charge of $59 without my authorization. There is no deal purchased and they refuse to refund my card. They said they will credit my account back but never did.

I have contacted AMEX and filed a complaint and also 7 on your side. This company is a fraud.

Awful site. Do yourself a favor and stay away from this site. I order a "deal" they took my money, and when i went to use the "voucher code" no dice. Nothing. So I contact living social thinking, I'm sure it's a simply error that can be corrected. Nope. Nothing. I got a nice canned email saying, "we'll get back to you on that." A complete and utter waste of time money and effort.

Bought two deals. One, the business refused to honor because Living Social promised double what the business was willing to give. The second "deal" was a discounted item. Went to the website and the company didn't even list this item as an available product, nor did I ever receive any kind of confirmation or response from them. Like yelp deals before it, never again!

Really the worst experience ever! For a recently living social adventure they sold more vouchers then there was space, so when I tried to book with the hotel, there was no more "living social" rooms. It's as if you had a store that had 10 items to sell and living social sold 15 vouchers. When asked for a refund, living social refused. Stay away from this terrible company - I'm canceling my alerts and telling all my friends.

Bought multiple vouchers thinking it is legit, lost about 100$ as most of the busineses donot exist and the remaining have poor quality in terms of services or goods. If you want a refund for a unused voucher, just forget about it and donot waste your time. I have tried other daily deal websites, some even smaller than Living social, but this is the absolute worst esp in terms of customer service, return and the legitimacy of deals advertised. For example I tried to redeem a 59$ voucher for car detail and found out the business was closed. I sent pictures of it the customer service but still did not get a refund, inspite of providing evidence that the business does not exist.

Sorry to hear about your living social mishap. But you should be thankful you didn't have to sit and endure the worse theatre arts performance ever. The "cirque" aspect of the show was the lamest thing I've ever seen. People left before the show ended, during the intermission and even the first 10 min of the show. No storyline, cirque was amateurish. So I hope you get your money back, but for the show you seriously didn't miss anything.

I bought a similar deal -- called both numbers listed for the company which answered with recorded message, but then both mailboxes were full! Nearly a week of trying, no luck. Fishy. I'm resigned to losing my money.

Absolutely! Stay away from Living Social deals. They will do nothing about problems. Groupons handle issues so much better with a much better customer service. You will never get a real live person at Living Social. I wll never use them again. Rhonda Lail, Tennessee

Bought the jewelry offer three piece necklace, earrings and bracelet so called swarovski. My advice don't bother, complete rubbish, necklace broke before I even put it on.

I purchased a $21 San Diego Zoo Safari voucher and utilized their "Me + 3" deal by inviting my boyfriend, his brother and his mother to purchase tickets. They each received an email, and my boyfriend purchased one ticket per email link. The next day, my boyfriend received an email saying that because he used the same credit card for all purchases, the deal was not valid and we would not receive a free ticket.
Nowhere did it say that you couldn't use the same credit card, but for $21, it wasn't a big deal.
My boyfriend's card gets charged for 3 tickets, then two days later, one charge is returned. I contact Living Social, and they say that I only referred two people to the deal. I offered to give email proof and credit card statement proof. They ignored my arguments and changed their argument stating the 4th ticket didn't go through because the same credit card was used. If that were the case, then how did 2 tickets go through under the same card? And didn't you just say I never referred a 3rd person.

I asked to receive my rightful 4th ticket, paid or unpaid, but Living Social said that the deal was closed and they couldn't do so. Then, not even an hour later, I receive an email that states "Back by popular demand! San Diego Zoo Safari Tour!"

Living Social's customer support is run by hypocritical liars. They are willing to lose 4 clients and hundreds of future dollars over a $21 voucher. GROUPON is a much better service. Stay away from Living Social at all costs!

I bought a voucher which was a nitemare for a day course of hair and make up the company said the course would be in one location and that they would provide equipment/goody bags includin mac make up and the company said they would email to confirm everything at least a week before I heard nothing until 3 days before and the told me a different location and that I needed to take my own equipment I emailed the company to complain and heard nothing back so contacted livingsocial direct they said they would give me a £5 voucher for there site! So I lost alot of money! I will never use them again as the obviously don't vet there merchants very well and the customer care and after care is terrible! Groupon did the same deal and my friend had the same issues as me and groupon were fab about it and gave them a full refund! I will NEVER use living social again!

I have never written a review on any site until now. This company is a complete scam. We bought a voucher for a Limo for $450 No where on the site does it say call immediately and set up your date because if when you call and have trouble with a merchant they deal with you will not be able to get a refund. I had the merchant try to charge me to fees when I called one for the service pickup which was an extra $89 and one for gratuity which was $199. I was told by the merchant when arguing the $89 charge because I was within the 25 mile pickup radius that was printed on the voucher that I could just get a refund. So I decided to call Living social after they said that because I was so upset about all these charges I was trying to be charged that were not printed anywhere in the fine print of Living Socials Voucher. So I get a customer service rep that just apologized but basically said there was nothing they could do since the time past. He did offer to give me $450 back in Daily Bucks which I absolutely am not taking because I already did not want to buy another deal where I may run in to the same trouble I was experiencing with false advertising on what I was purchasing and no mention of additional fees. There should be a law against hidden fees that are not mentioned and it should be labeled as fraud to the consumer, especially when the company will not refund the money to the customer. I was then basically threatened when I refused to have $450, money which I do not have to be sitting in an account not at my disposable for things I need, I asked for a supervisor and was told that if I spoke to a supervisor the deal of the daily bucks credit to my account may be taken away. When I said I was gonna have my friend contact her credit card company and dispute the charge, the guy says to be well if she does that she will be charged with fraud because it is a valid charge. Excuse me, I bought a product that has no mention of additional charges I am going to be charged when I use a voucher, who is commiting the fraud?!

After I spoke to the supervisor, I was sent an email saying here is the refund policy. We will not refund your money or dailybucks. So guess it wasn't an idle threat from the customer service threat but actual fact. I was told to work it out with the merchant who had already agreed because of me contacting their manager that the $89 fee would be waived. But Living Social did nothing about getting the $199 gratuity charge so I had to contact them again. Per that phone call I was told it would not be waived and that the merchant does not get paid by Living Social until the voucher is redeemed. So my money isn't even with the merchant as I was originally told by the customer service rep and supervisor that the merchant had already been paid by them.

I absolutely cannot believe a company can do what Living Social is doing and getting away with it. I am contacting the BBB, my State Attorney Generals office and I have also found a class action suit with Groupon who is a competitor of Living Social and am gonna contact the attorneys representing clients on that case. At least in Groupons return policy they say refunds are case by case after the 7 days but not only on businesses that go out of business like Living Social does! The worst part about it is how ridiculous that they think this kind of customer service is going to gain customers. I will review on every site I can to tell people do not do this. You can find deals online through companies own websites and you are way better off dealing directly with the merchant then going through this 3rd party that just wants to Scam you and take your money!

I bought a voucher for Actors Seminar Series from LivingSocial on March 14, 2012. The seminar was dated for April 4th from 1pm-5pm. They only do the seminars on Wednesdays and I usually have another on-going class that I take on Wednesdays, but picked this date because we are on a break so this was the only date I could attend. I showed up to the correct address at the correct time and no one was at the theatre. I found one guy in an office upstairs and he said they had no events scheduled on their calendar for that day. I called LS and after doing research, the guy told me that they had a similar complaint in the month of March for one of their seminars as well. They reached out to the vendor with no response. I looked online and the vendor only has a tiny website with a facebook link and a phone number and the facebook page is rarely used. I called the number and left messages but have not received a call back. There is no other mention of this vendor at all online. I was told it by LS it would take 3 days to research and try to make contact with the vendor, but that I probably would not get my money back and would have to take a credit for the amount to buy another voucher later. I told them I didn't want it and was told by another woman that if the vendor is able to reschedule the date and I cannot attend that I would only be eligible for the credit because they did reschedule. I picked a day specifically that I would be able to go and the vendor did not deliver on the class. So even if they reschedule, why should I be expected to go to the rescheduled date or lose my money? Especially since you said that this vendor has already had a the exact same complaint just last month. Why would I want to reschedule if they already have a habit of not showing up and conducting the seminars? The vendor did not deliver on it's promise so I should get my money back. I'm still waiting to hear back, but if in the end, I do not get a refund of my money I will report this to the BBB. After this, I just want my money back and I don't want to deal with the vendor ever again.

What a scam. I purchased a $69 price (a $280 value) for a basic photography workshop from Fotoscool in Calgary, AB. I was ready to book a session and all dates were booked in 2012 so I had to wait until 2013...AND...the instructor, Brad, said the regular price is always $69. If I didn't want to wait until 2013, I had to go through LivingSocial to get a refund. Listen...if a company was doing well at what they do...delivering a superior customer experience...they would not need LivingSocial. They would be acquiring new customers just by word of mouth. If businesses need LivingSocial to get new customers, they are under-delivering their services. Do NOT waste your money. Ask your friends/colleagues for a better referral.

After purchasing my Living Social deal I read reviews online and MANY complained that after buying a deal they found fraudulent charges on their bank statement, and wouldn't you know a week after buying my deal I found a $50 charge on my statement from a gaming website. It seems this is a major problem at Living Social and because there have been SO many complaints and it just happened to me, I wonder if Living Social is taking any action to protect their customers. How do you expect to have any return customers?

Not only that but I had 3 friends buy my deal and because one was a couple that bought 2 deals on the same credit card Living Social DID NOT WANT TO GIVE ME MY DEAL FREE. After many emails back and forth they finally did agree.

I will NOT be buying any future "deals" from Living Social.

These guys sell vouchers without any apparent vetting of the service or product provider. Have spent a month trying to contact the supposed provider of the cleaning service that I have purchased and heard nothing back. Contacted Living Social and they will not refund my money! No service and no refund - isn't this illegal!

Same sad experience as many people. Business was unable/unwilling to perform the service I purchased, when I requested a refund from livingsocial, I continually received a robo response via email. When I called customer service, a very polite professional young lady continually gave me a 'robo' response that I did not qualify for a refund under their policies. When I asked to speak to her supervisor she continually, 'politely and professionally, " kept ignoring my request. When I continually asking why she was ignoring my request to speak to her supervisor. She 'politely and professionally" hung up on me. (note the sarcasm.)since they are unwilling to accommodate my request for refund, I will be disputing the charges to my credit card. I urge anyone who has has issues with Livingsocial to do the same. Believe me, they do not what to get too many disputed charges or they will lose their standing with their merchant bank. And then maybe they will treat their customers as they should be treated.

I signed up for the "$2000" LASIK special. There were no exclusions listed on the Livingsocial ad or voucher. Once at the consultation (after paying the $2000 to Livingsocial, $46 for the parking and spending hours at the office), I was told that my bladeless lasik procedure would cost $1000 more. Shame on LivingSocial for improper advertising!

Living Social customer service was an F-. What a bunch of a**holes. I booked a housecleaning services with them that (thank god) was so overbooked the put my appointment 4 months out--I then had time to read the reviews and all the reviews of the service that had used LS vouchers were AWFUL! I tried to get a REFUND from LS but they would not have it! I tried to explain this was a service that allowed people to come into my home, not a restaurant or clothing shop. They were the rudest people I have spoken with in ages.

I had to settle for a $55 credit with LS and now all the good LS deals go through amazon and I am left with CRAP to choose from including deals that are 50 miles away from New Orleans, really they can't get deals in NOLA anymore because the merchants know they suck too...I will never use Living Social again after I use this credit which at this rate could be years.

I know how to get the money back. The best way is to file a Small Claims action. Any other lawsuit is easy for them to brush off, but with a small claims suit, they CANNOT use a lawyer! Therefore, someone from Living Social will have to show up and defend. They won't and you will win by default EVERYTHING you ask for.
However, there are other ways before going to that extreme. Like, calling the customer service line. it's [protected]. Other numbers are [protected] and [protected]. They will put you through to customer service. Choose option 1 and wait for it to finish. it will tell you to hold if you did not get your answer. Then, you'll be on hold for about 5 to 15 minutes, but someone WILL come on. Explain your situation. THEN, explain what it is you think you have to do to get your money back. If they do not take care of it, small claims is the answer.

Did you call Living Social for a refund and the complaint? I just contacted them for a situation myself and know how to get the money back. Hit me up at filmdad3@gmail.com for info!