CB Appliances KitchenAid Refrigerator not cooling Model KRMF706ESS

KitchenAid review: Refrigerator not cooling Model KRMF706ESS 1

Alok1407 of CA

Jan 03, 2024 2:38 pm EST

Review updated: Jan 07, 2024

Featured review

Refrigerator section not cooling, Food spoiling. This was repaired on Nov 28, 2023 for same problem. and also repaired on June 2022. Ice found on the inside wall behind produce tray.

We are without refrigerator since Sep 2023. Repaired on Nov 2023 . Worked for 2 weeks and then again same issue of not cooling.

Tired of follow-up with service.

I need refrigerator replacement.

Model: KRMF706ESS, Serial: KX5004778 , Date of Purchase : Jan 2021

Service Job Details:

SWCRC3B99FA4-1 Jan 3 , 2024.. Technician visited today and same problem, ordered parts.

SWCR9389225A-1 Sep 11, 2023 No cooling, Fan and thermostat , Control Board changed, Took 3 months of follow-up for repair. Reapir worked for 2 weeks only and same issue repeated.

SWCQ62F3D2DF-1 June 27, 2022 No cooling, Fan and thermostat changed, Took 2 months of follow-up for repair.

Alok Goyal

416.728.4347

email: [protected]@gmail.com

Address: 28 Angelgate Rd, Brampton, Ontario, L6Y 0X8

Claimed loss: Food spoiled worth CAD 500 in last 6 months

Desired outcome: Replace defective refrigerator with new Refrigerator of same model.Model: KRMF706ESSSerial: KX5004778Date of Purchase : Jan 2021

Confidential Information Hidden: This section contains confidential information visible to verified KitchenAid representatives only. If you are affiliated with KitchenAid, please claim your business to access these details.

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1 comments

Add a comment

Mr. Helpful

Los Angeles, US

1373 comments

Mr. Helpful of Los Angeles, US

Jan 07, 2024 12:42 am EST

Hi Alok.

We are very sorry to hear of your frustration.

Any product exchange needs to be handled through your fine Kitchenaid retailer. Please contact them for your request for replacement or service. If authorized service determines the unit to be unrepairable, they can file paperwork to request a possible exchange.

Please make sure to let us know if that doesn't resolve you issues in every way.

Helpful? 0 0

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