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Just Dial Profile

Just Dial

www.justdial.com

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1.7

Overall customer rating from reviews and complaints

Just Dial earns a 1.7-star rating from 3 reviews and 42 complaints, showing that the majority of users are dissatisfied with local search service.

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Just Dial Complaints Page 3 of 3

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11:17 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Just Dial malpractices by Just dial

The Local Searh Engine JUST DIAL, India represented that its next addition of yellow pages will come out in March 2009 and the booking is about to close in November, 2008. We booked 3 ads in it and till date there is no news of yellow pages. it apppeas that the company has gobbled up the money and is not having enough advertisers to publish the yellow pages. It is also pertinent to note that yellow pages being annual in nature, if a yellow page is published later, it gives advertiser lesser time to reap benefit of advertisements by considerably lowering the duration of advertisement.

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surya prakash1
Hyderabad, IN
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May 06, 2025 7:24 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Hello This is Surya here.

I am writing this complaint as you have given a business to Khaleel Electronics Kurnool.

He has cheated me with the business. I want yo to verify the business

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Raju121ug
Patna, IN
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Feb 01, 2025 8:14 pm UTC
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You can ixi`go contact cus`tomer ca`re nu`mber 9lQl⑨llQl8 any report problem solved helping sarvice centre calling now please flights travel agencies in cus,tomer c,are for specific airlines:

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Raju121ug
Patna, IN
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Jan 25, 2025 9:07 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

You can ixi`go contact cus`tomer ca`re nu`mber [protected] any report problem solved helping sarvice centre calling now please flights travel agencies in cus,tomer c,are for specific airlines:

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sunil khande
Mumbai, IN
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Nov 04, 2024 1:22 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

just dial is doing cheating buisness they take advance ECS do not help in any buisness and just lay a trap to your hard earned money and they loot your money

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ridhi sidhi plywood and hardware
Bengaluru, IN
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Dec 09, 2023 11:12 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have taken package from last 2months back now the service and no response from your team and i have complained many times to team .can you please solve my problem or refund my money ...

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Arora Financial Services
IN
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Sep 30, 2023 4:57 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Paid Listing Name : Arora Financial Service Add Rohini Sector-4 Delhi,

All payment Done till 19 September 2023, but services till date not activated. Your Sales staff( Nikun), He doesn't have the manners to talk to customers.

get my services activated quickly or refund my money

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VARDA
Pune, IN
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Jun 25, 2014 2:11 am UTC

From: Vinod Rana [mailto:vinod@vimsworld.com]
Sent: 19 June 2014 14:33
To: 'mumbai@justdial.com'; 'media@justdial.com'
Cc: 'rajeev.ranjan@justdial.com'; 'sushant.srivastava@justdial.com'; 'delhi@justdial.com'; 'media@justdial.com'; 'mumbai@justdial.com'; 'pune@justdial.com'; 'ahmedabad@justdial.com'; 'bangalore@justdial.com'; 'chd@justdial.com'; 'chennai@justdial.com'; 'hyderabad@justdial.com'
Subject: VARDA- Buyer's Negative business response

Just Dial Sr. Management,

Is anybody left in the Just Dial team with whom we haven’t discuss the matter for worst service delivery,
Requesting any of the business heads sitting at HO resolve our problem and change the policy guidelines so that unsatisfied customers like us can get the Justice,
It’s a humble request to JUST DIAL Sr. Management across PAN INDIA level to look into the matter and resolve our query.

Feeling very sorry about writing this mail, but it may make your concerned team to look out their profile very seriously and hoping that some other business partner would not suffer like me. We had invested some amount through contract no. [protected] on 28/05/14 live on 6/06/14 for ad-campaign and want business referrals in lieu of that, since we haven’t received any buyer’s response we wish to discontinue and want our money back.

Now I m feeling annoyed when ever hearing of Just Dial and specially if one of talking your service delivery and big ad- campaigns. Some time I cannot control my feelings and things goes wrong resulting in unnecessary bad name to your so called service standards. I m sure it is not very beneficial for your business from the longer prospective and no-one wants the negative publicity.

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Also to note that
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We are not getting the proper response from service team, When requested to Mr.Rajeev Ranjan (Client servicing & Customer care) he simply refused to accept the request
and was so rigid and unprofessional to handle the clients, also doesn’t provided the senior’s contact no. or mail id. to resolve the matter.
We were advised to call at [protected] or visit Noida office and told they too can’t do anything. When called to [protected] executive told that service team can only resolve our case,

Our point is why should we pay the amount to Just Dial to facilitate the other’s people and provide job and resolving queries of other individuals

Since I have some other important jobs to look after upon and want to ignore these tiny things,
Kindly let us when our chq (refunded amount will be delivered considering the fact that We are not getting the buyer’s response,

Regards,
Vinod Rana

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Shakirhussain
IN
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May 21, 2011 2:34 pm UTC

Dear Mr. Shekhar,

Thanks! for being a member of Just Dial.

We would like to understand your queries/issues so that we could give you the best possible solutions/services but as checked we have not found any contact details in your above mentioned comment.

Kindly contact us at (Std Code)-[protected] or write us on cityname@justdial.com, we will be more than glad to assist you.

Team Just Dial.

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Cshekhar
Ahmedabad, IN
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May 17, 2011 11:25 am UTC

JustDial is a not a servie oriented company I have reigister my company for travel bussiness They assured me I will get the lead daily service for good when i have taken the 3 month plan, When i register for 1 year plan for ra 10, 000Rs then the service was poor I complaint many times that i am not getting the leads from just dial then they said my package is low package so i need to upgrade it to bigger package of 30, 000 or 50, 000. In actual justdial get 90% calls for infomation related to Pizza and Dominoz, Then 10 % is divided in to all the catogery like Hotel Travel, Health, food, All there commiment is fake and They ate just increasing the revenue.This company is single Properite Bussiness And they have very unprofessinal to behave with the customer.There agent no polite to talk to customer and there manager big "chor" They have taken money without my confirm me from my credit card. I am going to log a case in consumer court then I request all the user who have been not received proper service from Justdial also log a case in consumer court.

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Justicensured
Hyderabad, IN
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Apr 03, 2011 9:48 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Your are on a much safer side because there are many people in the consumer complaints list who have paid and not got any service. Who have been charged extra money even after requesting that they want to terminate the contract and in addition to that no refund of money was made to them. visit consumercomplaints.com website for more details.

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