Hello,
I purchased a denim jacket from your website (https://www.calvinklein.us/en). My order number is Order #1205357899.
The shipping company is Inex Group, and they informed me via email that the package needs to be declared.
You provided me with the tracking number: 9261290359834839730063, while on the carrier’s website it shows a different tracking number: 9631091350202996158000519818111094.
Could you please clarify whether these tracking numbers refer to the same package?
I have purchased several items from you, but none of their tracking numbers match the one I am being asked to declare.
Is it possible that the tracking number was changed after shipment?
Thank you in advance for your assistance.