CB Car Dealers Honda Motor sales department

Honda Motor review: sales department

kharford of AE

Jan 22, 2020 9:13 am EST

To Whom It May Concern,

I recently purchased a Honda Civic at Al Futaim Motors in Al Ain, Abu Dhabi, UAE. When looking at cars my husband told the sales people we needed a certain engine size because in a few years we would be sending it to EGYPT. We also told the dealers that I was going to finance but we were registering it under my husband's name because he is Egyptian and I am American. We were very clear that we needed the bill and proof of first owner to be under my husband's name. I think we mentioned it three or four times. And asked if it was a problem. Nobody said it would be. However after selling us the car they informed us it was against the law. Even if they didn't know this prior, they should have looked into it before telling us no problem. I get the feeling they just wanted to sell the car. I am livid that they were not honest about this from the start. If this was the case we would have financed it under his name as well. (He has another car under finance so we thought it would be easier and quicker to just finance under my name). But they were not forthcoming, and when my husband confronted them on the phone, they did not seem to care very much. He asked if they could make a paper stating that I am financing it but the first registered owner is my husband, otherwise we can't send it to Egypt in a few years. They have yet to get back to us about it.

This was not the only issue we had either. We were meant to finish everything and receive the car Thursday. We went to pick it up and the Chassis Number was wrong in the system, so we couldn't register it. This was due to the dealer's error. My husband even brought the poor bank guy to finish so we could have the car for the weekend. So we rented a car for the weekend. We were told to come back Saturday and it would be all set. We get there Saturday and a different guy said you can't pick it up because the plate people are closed until Sunday. Yet again another statement made without care for the customer. In fact I was ready to give the car back on Sunday when we finally picked it up, but I really did not want to deal with your sales department anymore. I just can't fathom how you can hire people for Honda, with your name to protect, who are so apathetic about customer care!

I will tell you this. I have been a Toyota buyer my whole life. I have been since I was 16 actually. But my husband convinced me to go for a Honda because he said you cars are better. But after this experience I will be buying my next car from Toyota.

I hope you can perhaps set up some training about researching and confirming specific requests, before stating it to a customer. And perhaps a training about caring for the data they input when selling cars so customers don't have to wait three extra days to pick up their new car, would be helpful as well.

Kind regards,

Kerri Harford

Honda Motor - Starting problem 73

Honda Motor - self start and starting problem 5

Resolved

Honda Motor - their crap 10

Resolved

Honda Motor - Poor service! 115

Honda Motor - fake email received 14

Resolved

Honda Motor - auto eco rebate

Honda Motor - winning prize 400,000.00 bollar 1

Honda Motor - faulty parts and worst after sales services 2

Resolved

Honda Motor - honda vezel z 2014 1

Honda Motor - honda civic 2.0

View all Honda Motor reviews and complaints

Previous review Next review

0 comments

Add a comment

Honda Motor contacts

Honda Motor phone numbers

+1 (800) 999-1009
+1 (800) 999-1009

Click up if you have successfully reached Honda Motor by calling +1 (800) 999-1009 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +1 (800) 999-1009 phone number Click down if you have unsuccessfully reached Honda Motor by calling +1 (800) 999-1009 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +1 (800) 999-1009 phone number

USA and Canada

+1 (888) 946-6329
+1 (888) 946-6329

Click up if you have successfully reached Honda Motor by calling +1 (888) 946-6329 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +1 (888) 946-6329 phone number Click down if you have unsuccessfully reached Honda Motor by calling +1 (888) 946-6329 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +1 (888) 946-6329 phone number

Canada

1800 804 954
1800 804 954

Click up if you have successfully reached Honda Motor by calling 1800 804 954 phone number 2 2 users reported that they have successfully reached Honda Motor by calling 1800 804 954 phone number Click down if you have unsuccessfully reached Honda Motor by calling 1800 804 954 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling 1800 804 954 phone number

100%
Confidence score

Australia

8800 555 7711
8800 555 7711

Click up if you have successfully reached Honda Motor by calling 8800 555 7711 phone number 0 0 users reported that they have successfully reached Honda Motor by calling 8800 555 7711 phone number Click down if you have unsuccessfully reached Honda Motor by calling 8800 555 7711 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling 8800 555 7711 phone number

Russia

+1 (800) 368-8500
+1 (800) 368-8500

Click up if you have successfully reached Honda Motor by calling +1 (800) 368-8500 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +1 (800) 368-8500 phone number Click down if you have unsuccessfully reached Honda Motor by calling +1 (800) 368-8500 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +1 (800) 368-8500 phone number

Mexico

+81 334 231 111
+81 334 231 111

Click up if you have successfully reached Honda Motor by calling +81 334 231 111 phone number 11 11 users reported that they have successfully reached Honda Motor by calling +81 334 231 111 phone number Click down if you have unsuccessfully reached Honda Motor by calling +81 334 231 111 phone number 2 2 users reported that they have UNsuccessfully reached Honda Motor by calling +81 334 231 111 phone number

69%
Confidence score

Head Office, Japan

+64 800 246 632
+64 800 246 632

Click up if you have successfully reached Honda Motor by calling +64 800 246 632 phone number 1 1 users reported that they have successfully reached Honda Motor by calling +64 800 246 632 phone number Click down if you have unsuccessfully reached Honda Motor by calling +64 800 246 632 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +64 800 246 632 phone number

100%
Confidence score

New Zealand

+44 845 200 8000
+44 845 200 8000

Click up if you have successfully reached Honda Motor by calling +44 845 200 8000 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +44 845 200 8000 phone number Click down if you have unsuccessfully reached Honda Motor by calling +44 845 200 8000 phone number 1 1 users reported that they have UNsuccessfully reached Honda Motor by calling +44 845 200 8000 phone number

United Kingdom

+43 22 366 900
+43 22 366 900

Click up if you have successfully reached Honda Motor by calling +43 22 366 900 phone number 1 1 users reported that they have successfully reached Honda Motor by calling +43 22 366 900 phone number Click down if you have unsuccessfully reached Honda Motor by calling +43 22 366 900 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +43 22 366 900 phone number

100%
Confidence score

Austria

+32 26 201 000
+32 26 201 000

Click up if you have successfully reached Honda Motor by calling +32 26 201 000 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +32 26 201 000 phone number Click down if you have unsuccessfully reached Honda Motor by calling +32 26 201 000 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +32 26 201 000 phone number

Belgium

+45 76 305 530
+45 76 305 530

Click up if you have successfully reached Honda Motor by calling +45 76 305 530 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +45 76 305 530 phone number Click down if you have unsuccessfully reached Honda Motor by calling +45 76 305 530 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +45 76 305 530 phone number

Denmark

+49 69 830 060
+49 69 830 060

Click up if you have successfully reached Honda Motor by calling +49 69 830 060 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +49 69 830 060 phone number Click down if you have unsuccessfully reached Honda Motor by calling +49 69 830 060 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +49 69 830 060 phone number

Germany

+353 14 381 900
+353 14 381 900

Click up if you have successfully reached Honda Motor by calling +353 14 381 900 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +353 14 381 900 phone number Click down if you have unsuccessfully reached Honda Motor by calling +353 14 381 900 phone number 1 1 users reported that they have UNsuccessfully reached Honda Motor by calling +353 14 381 900 phone number

Ireland

+39 800 889 977
+39 800 889 977

Click up if you have successfully reached Honda Motor by calling +39 800 889 977 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +39 800 889 977 phone number Click down if you have unsuccessfully reached Honda Motor by calling +39 800 889 977 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +39 800 889 977 phone number

Italy

+31 207 070 000
+31 207 070 000

Click up if you have successfully reached Honda Motor by calling +31 207 070 000 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +31 207 070 000 phone number Click down if you have unsuccessfully reached Honda Motor by calling +31 207 070 000 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +31 207 070 000 phone number

Netherlands

+47 32 254 800
+47 32 254 800

Click up if you have successfully reached Honda Motor by calling +47 32 254 800 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +47 32 254 800 phone number Click down if you have unsuccessfully reached Honda Motor by calling +47 32 254 800 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +47 32 254 800 phone number

Norway

+351 808 918 281
+351 808 918 281

Click up if you have successfully reached Honda Motor by calling +351 808 918 281 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +351 808 918 281 phone number Click down if you have unsuccessfully reached Honda Motor by calling +351 808 918 281 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +351 808 918 281 phone number

Portugal

+34 902 424 646
+34 902 424 646

Click up if you have successfully reached Honda Motor by calling +34 902 424 646 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +34 902 424 646 phone number Click down if you have unsuccessfully reached Honda Motor by calling +34 902 424 646 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +34 902 424 646 phone number

Spain

+46 771 180 410
+46 771 180 410

Click up if you have successfully reached Honda Motor by calling +46 771 180 410 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +46 771 180 410 phone number Click down if you have unsuccessfully reached Honda Motor by calling +46 771 180 410 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +46 771 180 410 phone number

Sweden

+90 850 733 2220
+90 850 733 2220

Click up if you have successfully reached Honda Motor by calling +90 850 733 2220 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +90 850 733 2220 phone number Click down if you have unsuccessfully reached Honda Motor by calling +90 850 733 2220 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +90 850 733 2220 phone number

Turkey

+966 122 638 200
+966 122 638 200

Click up if you have successfully reached Honda Motor by calling +966 122 638 200 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +966 122 638 200 phone number Click down if you have unsuccessfully reached Honda Motor by calling +966 122 638 200 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +966 122 638 200 phone number

Saudi Arabia

+86 400 830 8999
+86 400 830 8999

Click up if you have successfully reached Honda Motor by calling +86 400 830 8999 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +86 400 830 8999 phone number Click down if you have unsuccessfully reached Honda Motor by calling +86 400 830 8999 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +86 400 830 8999 phone number

China

+91 120 234 1313
+91 120 234 1313

Click up if you have successfully reached Honda Motor by calling +91 120 234 1313 phone number 2 2 users reported that they have successfully reached Honda Motor by calling +91 120 234 1313 phone number Click down if you have unsuccessfully reached Honda Motor by calling +91 120 234 1313 phone number 4 4 users reported that they have UNsuccessfully reached Honda Motor by calling +91 120 234 1313 phone number

India

+82 803 600 505
+82 803 600 505

Click up if you have successfully reached Honda Motor by calling +82 803 600 505 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +82 803 600 505 phone number Click down if you have unsuccessfully reached Honda Motor by calling +82 803 600 505 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +82 803 600 505 phone number

South Korea

+65 63 399 002
+65 63 399 002

Click up if you have successfully reached Honda Motor by calling +65 63 399 002 phone number 2 2 users reported that they have successfully reached Honda Motor by calling +65 63 399 002 phone number Click down if you have unsuccessfully reached Honda Motor by calling +65 63 399 002 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +65 63 399 002 phone number

100%
Confidence score

Singapore

+54 800 122 146 632
+54 800 122 146 632

Click up if you have successfully reached Honda Motor by calling +54 800 122 146 632 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +54 800 122 146 632 phone number Click down if you have unsuccessfully reached Honda Motor by calling +54 800 122 146 632 phone number 0 0 users reported that they have UNsuccessfully reached Honda Motor by calling +54 800 122 146 632 phone number

Argentina

+55 800 017 1213
+55 800 017 1213

Click up if you have successfully reached Honda Motor by calling +55 800 017 1213 phone number 0 0 users reported that they have successfully reached Honda Motor by calling +55 800 017 1213 phone number Click down if you have unsuccessfully reached Honda Motor by calling +55 800 017 1213 phone number 1 1 users reported that they have UNsuccessfully reached Honda Motor by calling +55 800 017 1213 phone number

Brazil

More phone numbers