Menu
Write a review
File a complaint
HomeGoods

HomeGoods review: Sheets and blanket

L
Author of the review
1:50 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased Peter rabbit sheets and blankets for a child’s bed for their birthday on April 4, 2026. A few days after Easter I went in and noticed that the same sheets and blankets that I had purchased. We’re now marked down half price. When I questioned at the front desk, they told me cause it was considered Easter. I found this disturbing because I did not get the blankets and the sheets from the Easter section when I purchased them, they were in the regular sheet section in the back of the store! So I asked if they would do a price match if I brought them back and I was told by the cashier you’d have to speak to the manager, we don’t do that. And then called someone at customer service who said it’s not a policy of HomeGoods to give price match, but it might depend on the manager of the store. I returned to the store a few days later to speak to the store manager, who is in a meeting (conveniently) conveniently at the time. The cashier radio to him or her and I got the same answer again that they don’t do price match and that they had already donated the remaining items. And then asked well. You receipt says I can get a refund within 30 days so how about I return it and you then ring it up at the sale price and they told me if I return it they were just gonna donate what I brought back and I wouldn’t be able to re-purchase it! What poor customer service. I called the corporate office and was told someone would get back to me within a few days. I told him it was already getting close to the 30 day mark and of course it’s now the 30 days and no one has called me back!

Claimed loss: $25 loss

Desired outcome: Price adjustment $25

Confidential Information Hidden: This section contains confidential information visible to verified HomeGoods representatives only. If you are affiliated with HomeGoods, please claim your business to access these details.

0 comments
Add a comment
  1. HomeGoods Contacts

  2. HomeGoods phone numbers
    Click up if you have successfully reached HomeGoods by calling +1 (800) 926-6299 phone number 0 0 users reported that they have successfully reached HomeGoods by calling +1 (800) 926-6299 phone number Click down if you have unsuccessfully reached HomeGoods by calling +1 (800) 926-6299 phone number 0 0 users reported that they have UNsuccessfully reached HomeGoods by calling +1 (800) 926-6299 phone number
    Click up if you have successfully reached HomeGoods by calling +1 (800) 888-0776 phone number 0 0 users reported that they have successfully reached HomeGoods by calling +1 (800) 888-0776 phone number Click down if you have unsuccessfully reached HomeGoods by calling +1 (800) 888-0776 phone number 0 0 users reported that they have UNsuccessfully reached HomeGoods by calling +1 (800) 888-0776 phone number
    Customer Service
  3. HomeGoods emails
  4. HomeGoods address
    770 Cochituate Road, Framingham, Massachusetts, 01701, United States
  5. HomeGoods social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 05, 2026