Menu
Register
Write a review File a complaint
CB Car Dealers Ford front coil spring failure
Ford

Ford review: front coil spring failure 48

L
Author of the review
12:00 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Like Sean, Malcolm and the others, I too, own a 2002 Ford Taurus and also had front coil spring failure, requiring replacement of both springs, a tire and sway bar links. I approached FORD about the recall covering [protected] Taurus and Sable models, and FORD informed me the recall was not applicable to my car. Its time for FORD to acknowlegde the problem has not been corrected and extend their recall to later model years.

48 comments
Add a comment
J
J
jbusey
, US
Aug 09, 2009 7:51 pm EDT

I too own a 02 Taurus with 75000 miles, my springs haven't broken yet but I'm starting to hear noises from the front and back. I'm so tired of the so called big 3 manufacturing crap! I hear everywhere buy American but I'm sick of the junk we produce. I'll have to shop around for my next car to make sure none of it was made here! Perhaps a KIA!

F
F
Ford Cars stinks
, US
Jul 02, 2009 1:31 pm EDT

The front spring coil on my Mercury 2002 Sable just broke yesterday! It also punctured my front tire which was in pretty good shape beforehand. I'm definitely calling up the NHTSA number to complain. This is ridiculous! The same problem has happened to all these cars, why won't they extend the warranty to cover this year model car? My dad is figuring to replace both front coils because we plan on keeping this car for a while. This is the last time I buy a Ford!

F
F
Ford Sucks
Massillon, US
Jun 23, 2009 9:17 pm EDT

We purchased a 2002 Ford Taurus with 65, 000 miles on it. Yesterday the front driver spring snapped and punctured the tire while my 16 year daughter was driving. It had to be towed to our mechanic and he replaced both front coils. I did complain to the Ford Company and also a formal complaint to NHTSA. If everyone would call NHTSA at [protected] they are looking into a recall, the more complaints the better! This is why I purchased a new Nissan.

A
A
askdrlork
, US
Jun 11, 2009 6:35 pm EDT

I just had my second coil spring break on by 02 Ford Taurus in the past 2 months. One front, one rear. The first one carved a groove in my otherwise decent tire. The second one punctured my tire. The first one cost $1148. The second should cost about the same. I am not happy.

O
O
opiedawg
Lake Geneva, US
May 03, 2009 11:10 pm EDT

For the second time in less than two years, I've had a coil spring (one front, one back) break on my 2002 Mercury Sable. I'm thinking it's no coincidence that the 2000 and 2001 were recalls for these parts. I'll never buy Ford/Mercury again.

L
L
L.Ruggiero
Sherrill, US
Feb 23, 2009 11:22 am EST

This past weekend I sent my 2002 Ford Taurus for normal mainentence to a local dealer. Before I could sit down and eat my breakfast I received a call from Ford Service indicating that I had a front and back spring broken. After reading these complaints I am appauled that Ford will not stand by their product. After spending more then $700.00 to replace the springs I have decided to not to stand by the Ford product. With these economic times you would think that Ford would go the extra mile to keep their customer. Sorry Ford I changed my mind I will go foreign.

A
A
AW Lester
Palmyra, US
Feb 16, 2009 4:39 pm EST

FORD needs to stand up and take care of its consumers! Our Ford Taurus (2002) missed the recall date by 2 weeks! We are looking at $500 worth of repairs which we cannot afford at this time.

A
A
Adam Hupper
,
Sep 04, 2006 7:57 pm EDT

My father-in-law's 2002 Mercury Sable just had the rear left coil spring fail, cutting into the sidewall of the tire. Ford/Mercury has a major issue here. My wife's 2000 Ford Focus had the same issue on the front left. Ford's resolution was to extend (not recall) the warranty on the Focus' springs.

  1. Ford contacts

  2. Ford phone numbers
    1800 771 199
    1800 771 199
    Click up if you have successfully reached Ford by calling 1800 771 199 phone number 11 11 users reported that they have successfully reached Ford by calling 1800 771 199 phone number Click down if you have unsuccessfully reached Ford by calling 1800 771 199 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling 1800 771 199 phone number
    66%
    Confidence score
    Ireland
    133 673
    133 673
    Click up if you have successfully reached Ford by calling 133 673 phone number 6 6 users reported that they have successfully reached Ford by calling 133 673 phone number Click down if you have unsuccessfully reached Ford by calling 133 673 phone number 4 4 users reported that they have UNsuccessfully reached Ford by calling 133 673 phone number
    20%
    Confidence score
    Australia
    8800 500 4201
    8800 500 4201
    Click up if you have successfully reached Ford by calling 8800 500 4201 phone number 3 3 users reported that they have successfully reached Ford by calling 8800 500 4201 phone number Click down if you have unsuccessfully reached Ford by calling 8800 500 4201 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling 8800 500 4201 phone number
    50%
    Confidence score
    Russia
    1800 107 363 673
    1800 107 363 673
    Click up if you have successfully reached Ford by calling 1800 107 363 673 phone number 4 4 users reported that they have successfully reached Ford by calling 1800 107 363 673 phone number Click down if you have unsuccessfully reached Ford by calling 1800 107 363 673 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling 1800 107 363 673 phone number
    60%
    Confidence score
    Philippines
    1800 588 888
    1800 588 888
    Click up if you have successfully reached Ford by calling 1800 588 888 phone number 0 0 users reported that they have successfully reached Ford by calling 1800 588 888 phone number Click down if you have unsuccessfully reached Ford by calling 1800 588 888 phone number 3 3 users reported that they have UNsuccessfully reached Ford by calling 1800 588 888 phone number
    Vietnam
    800 0444 3673
    800 0444 3673
    Click up if you have successfully reached Ford by calling 800 0444 3673 phone number 2 2 users reported that they have successfully reached Ford by calling 800 0444 3673 phone number Click down if you have unsuccessfully reached Ford by calling 800 0444 3673 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling 800 0444 3673 phone number
    33%
    Confidence score
    UAE
    +1 (800) 112-3673
    +1 (800) 112-3673
    Click up if you have successfully reached Ford by calling +1 (800) 112-3673 phone number 0 0 users reported that they have successfully reached Ford by calling +1 (800) 112-3673 phone number Click down if you have unsuccessfully reached Ford by calling +1 (800) 112-3673 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +1 (800) 112-3673 phone number
    Mexico
    +1 (800) 392-3673
    +1 (800) 392-3673
    Click up if you have successfully reached Ford by calling +1 (800) 392-3673 phone number 0 0 users reported that they have successfully reached Ford by calling +1 (800) 392-3673 phone number Click down if you have unsuccessfully reached Ford by calling +1 (800) 392-3673 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +1 (800) 392-3673 phone number
    United States
    +1 (800) 565-3673
    +1 (800) 565-3673
    Click up if you have successfully reached Ford by calling +1 (800) 565-3673 phone number 0 0 users reported that they have successfully reached Ford by calling +1 (800) 565-3673 phone number Click down if you have unsuccessfully reached Ford by calling +1 (800) 565-3673 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +1 (800) 565-3673 phone number
    Canada
    +44 203 564 4444
    +44 203 564 4444
    Click up if you have successfully reached Ford by calling +44 203 564 4444 phone number 5 5 users reported that they have successfully reached Ford by calling +44 203 564 4444 phone number Click down if you have unsuccessfully reached Ford by calling +44 203 564 4444 phone number 4 4 users reported that they have UNsuccessfully reached Ford by calling +44 203 564 4444 phone number
    11%
    Confidence score
    United Kingdom
    +64 800 367 369
    +64 800 367 369
    Click up if you have successfully reached Ford by calling +64 800 367 369 phone number 2 2 users reported that they have successfully reached Ford by calling +64 800 367 369 phone number Click down if you have unsuccessfully reached Ford by calling +64 800 367 369 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +64 800 367 369 phone number
    100%
    Confidence score
    New Zealand
    +43 120 609 2424
    +43 120 609 2424
    Click up if you have successfully reached Ford by calling +43 120 609 2424 phone number 3 3 users reported that they have successfully reached Ford by calling +43 120 609 2424 phone number Click down if you have unsuccessfully reached Ford by calling +43 120 609 2424 phone number 2 2 users reported that they have UNsuccessfully reached Ford by calling +43 120 609 2424 phone number
    20%
    Confidence score
    Austria
    +32 24 822 000
    +32 24 822 000
    Click up if you have successfully reached Ford by calling +32 24 822 000 phone number 1 1 users reported that they have successfully reached Ford by calling +32 24 822 000 phone number Click down if you have unsuccessfully reached Ford by calling +32 24 822 000 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +32 24 822 000 phone number
    Belgium
    +45 43 582 000
    +45 43 582 000
    Click up if you have successfully reached Ford by calling +45 43 582 000 phone number 1 1 users reported that they have successfully reached Ford by calling +45 43 582 000 phone number Click down if you have unsuccessfully reached Ford by calling +45 43 582 000 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +45 43 582 000 phone number
    Denmark
    +33 800 005 005
    +33 800 005 005
    Click up if you have successfully reached Ford by calling +33 800 005 005 phone number 1 1 users reported that they have successfully reached Ford by calling +33 800 005 005 phone number Click down if you have unsuccessfully reached Ford by calling +33 800 005 005 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +33 800 005 005 phone number
    100%
    Confidence score
    France
    +49 221 9999 2999
    +49 221 9999 2999
    Click up if you have successfully reached Ford by calling +49 221 9999 2999 phone number 0 0 users reported that they have successfully reached Ford by calling +49 221 9999 2999 phone number Click down if you have unsuccessfully reached Ford by calling +49 221 9999 2999 phone number 4 4 users reported that they have UNsuccessfully reached Ford by calling +49 221 9999 2999 phone number
    Germany
    +39 800 224 433
    +39 800 224 433
    Click up if you have successfully reached Ford by calling +39 800 224 433 phone number 2 2 users reported that they have successfully reached Ford by calling +39 800 224 433 phone number Click down if you have unsuccessfully reached Ford by calling +39 800 224 433 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +39 800 224 433 phone number
    100%
    Confidence score
    Italy
    +31 707 703 777
    +31 707 703 777
    Click up if you have successfully reached Ford by calling +31 707 703 777 phone number 0 0 users reported that they have successfully reached Ford by calling +31 707 703 777 phone number Click down if you have unsuccessfully reached Ford by calling +31 707 703 777 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +31 707 703 777 phone number
    Netherlands
    +47 80 056 105
    +47 80 056 105
    Click up if you have successfully reached Ford by calling +47 80 056 105 phone number 1 1 users reported that they have successfully reached Ford by calling +47 80 056 105 phone number Click down if you have unsuccessfully reached Ford by calling +47 80 056 105 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +47 80 056 105 phone number
    Norway
    +351 808 200 556
    +351 808 200 556
    Click up if you have successfully reached Ford by calling +351 808 200 556 phone number 0 0 users reported that they have successfully reached Ford by calling +351 808 200 556 phone number Click down if you have unsuccessfully reached Ford by calling +351 808 200 556 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +351 808 200 556 phone number
    Portugal
    +34 902 442 442
    +34 902 442 442
    Click up if you have successfully reached Ford by calling +34 902 442 442 phone number 0 0 users reported that they have successfully reached Ford by calling +34 902 442 442 phone number Click down if you have unsuccessfully reached Ford by calling +34 902 442 442 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +34 902 442 442 phone number
    Spain
    +46 317 071 010
    +46 317 071 010
    Click up if you have successfully reached Ford by calling +46 317 071 010 phone number 0 0 users reported that they have successfully reached Ford by calling +46 317 071 010 phone number Click down if you have unsuccessfully reached Ford by calling +46 317 071 010 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +46 317 071 010 phone number
    Sweden
    +41 445 111 445
    +41 445 111 445
    Click up if you have successfully reached Ford by calling +41 445 111 445 phone number 0 0 users reported that they have successfully reached Ford by calling +41 445 111 445 phone number Click down if you have unsuccessfully reached Ford by calling +41 445 111 445 phone number 1 1 users reported that they have UNsuccessfully reached Ford by calling +41 445 111 445 phone number
    Switzerland
    +91 446 740 3333
    +91 446 740 3333
    Click up if you have successfully reached Ford by calling +91 446 740 3333 phone number 8 8 users reported that they have successfully reached Ford by calling +91 446 740 3333 phone number Click down if you have unsuccessfully reached Ford by calling +91 446 740 3333 phone number 3 3 users reported that they have UNsuccessfully reached Ford by calling +91 446 740 3333 phone number
    45%
    Confidence score
    India
    +65 63 762 233
    +65 63 762 233
    Click up if you have successfully reached Ford by calling +65 63 762 233 phone number 4 4 users reported that they have successfully reached Ford by calling +65 63 762 233 phone number Click down if you have unsuccessfully reached Ford by calling +65 63 762 233 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +65 63 762 233 phone number
    100%
    Confidence score
    Singapore
    +27 860 011 022
    +27 860 011 022
    Click up if you have successfully reached Ford by calling +27 860 011 022 phone number 10 10 users reported that they have successfully reached Ford by calling +27 860 011 022 phone number Click down if you have unsuccessfully reached Ford by calling +27 860 011 022 phone number 2 2 users reported that they have UNsuccessfully reached Ford by calling +27 860 011 022 phone number
    67%
    Confidence score
    South Africa
    +82 16 006 003
    +82 16 006 003
    Click up if you have successfully reached Ford by calling +82 16 006 003 phone number 0 0 users reported that they have successfully reached Ford by calling +82 16 006 003 phone number Click down if you have unsuccessfully reached Ford by calling +82 16 006 003 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +82 16 006 003 phone number
    South Korea
    +54 800 888 3673
    +54 800 888 3673
    Click up if you have successfully reached Ford by calling +54 800 888 3673 phone number 1 1 users reported that they have successfully reached Ford by calling +54 800 888 3673 phone number Click down if you have unsuccessfully reached Ford by calling +54 800 888 3673 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +54 800 888 3673 phone number
    100%
    Confidence score
    Argentina
    More phone numbers
  3. Ford emails
  4. Ford address
    P.O. Box 6248, Dearborn, Virginia, 48126, United States
  5. Ford social media
Ford Category
Ford is ranked 2 among 1387 companies in the Car Dealers category