CB Shipping and Logistics FedEx My name is Gary Lee, my tracking number is <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>.

FedEx review: My name is Gary Lee, my tracking number is [protected].

suegary1 of Somerville, US

Aug 27, 2023 11:54 am EDT

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I live at 300 Simpsons Circle. My tracking number is [protected]. I have never had problems with y'all's delivers until this new ignorant driver that y'all hired. We own the whole cud-de-sac. On right side of the entrance is an address sign saying 300. On the left side is an address sign saying 301. When you pull into the cul-de-sac, on the right side is our two-story house (which is 300). On the left side is our 40X50 shop (which is 301), and then our 5th wheel trailer. This driver for some unknown reason delivers my packages to the closed-up 5th wheel. This package I knew that I had to sign for it. So, I mounted a hook on one of the legs of the trailer cover and put a piece of cardboard reading, the house is 300 Simpsons Circle. That way they would know to deliver to the house. My package was to be delivered on 8-26-23. I tried to keep a look out for y'all's truck, but I missed it. I checked the email and it read that we tried to deliver, but no one was home. So, I called [protected] and told them my situation. They said that they would try and deliver my package. So, at 6:00PM, still no package. So, I called that same number and told them again about my situation. He took my phone number [protected]) and said that it will be delivered by 8:00PM and that they would call. At 20 t0 7, I went and sat on the front porch, so that I would not miss them. By 8:30 PM, no phone call or package. So, I called y'all's number and y'all were closed. So, I did not get my package because of that ignorant driver. Let me ask y'all a question. How ignorant do you have to be to deliver a package to a closed-up 5th wheel, with a sign, and not go to the house? I have never had this problem with UPS or the other FedEx drivers. With this driver, I really dread when I order something, and it is being shipped by FedEx. I have cameras all over our property. I have a sign going to the back of our property, reading, NO TRESSING. Well, the first time that this driver made a delivery, they drove past that sign and turned around on top of our septic lines. Y'all are lucky that everything is so dry here, because if the driver had broken our septic lines, y'all would have had to repair them. I have never been able to catch the driver (him or her) to talk to them. But I have pictures and video of the driver and the truck. Now my package is to be delivered on 8-28-23, and if this is not rectified, and I don't catch the driver, I will be going all through this again! And I don't like it. Please fix y'all's problem that has become my problem. As far as I am concerned, by delivering my packages to the 5th wheel trailer, and not the house, they are delivered to the wrong address! Go to Google maps and look at the satellite view of our property, and y'all will see what I am talking about. I am 75 would love to send y'all a picture, but I am not computer savvy and don't know how to add it. But y'all can come out in person and look. Gary Lee

Desired outcome: Y'all need to hire drivers with common sense and that can read!! Our email is, <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>@gmail.com Gary Lee

FedEx - Poor service 78

Resolved

FedEx - Lying about attempted delivery 56

Resolved

FedEx - tuition reimbursement not paid out 7

Resolved

FedEx - delivery exception security delay 5

FedEx - Bad driver 42

FedEx - Speeding driver 1

FedEx - Complaint 1

FedEx - package

FedEx - delivery of large packages

FedEx - Service bad service 1

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