I ordered qa dash cover from their website based on the photos of colors they had posted. When I received the order the color was not even close to what was represented on their website. The website showed the color as a muted black. (cinder). The cover I got is a medium gray. Worlds apart from what was shown on their site. When I contacted them I was blown off and waited 5 days fro the to contact me which never happened. When I called them they started the run around and said the color was correct and that they state on their wen=b site that colors may vary. Black to medium gray is not variance. It's a different color. They refused to do anything to make this right. I am now stuck with a dash cover I cannot use because NOTHING in my car is gray. I have owned MANY dash covers from them but never again. I will buy from an HONEST competitor. I will never do business with Hovercraft again. They are dishonest.