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Consumer Cellular review: Unauthorized charge

BFoland43 of US

May 04, 2026 8:35 pm UTC

Verified customer

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I canceled my Consumer Cellular account on 3/2/26 - requesting release of the number for use with another carrier. CC failed to release the number until 3/10, resulting in my having no cell service for 8 days. The billing cycle for 2/6-3/7 in the amount of $29.67 was paid in full on 3/26/26. Then they charged me another $29.64 for the 8 days I had no service and count not get service from any other carrier due to their failure to release the exisiting cell number.

Claimed loss: 26.94

Desired outcome: Refund to the credit card they made the 4/26/26 charge on.

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+1 (888) 345-5509

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+1 (503) 706-2351

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support@consumercellular.com

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7204 SW Durham Rd Ste 300, Portland, Oregon, 97224, United States

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May 05, 2026
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