Citibank

These are several numbers [protected], [protected], [protected], [protected], [protected]) I have received calls from Citicard as a result of a billing dispute. I have downloaded a program from Traysoft called Phone Tray Free which uses my computer modem to automatically hang up on these harassing calls after one ring. If you have a voice modem you call also have it play one of several messages available. The one I use emulates a disconnected phone. The program also logs date, time, and calling number of all calls. I offer this to allow others to fight back to these harassment practices. I also report each call to the do not call site.

Okay, I had a Citibank Credit Card a couple years ago. I was behind on all of my credit cards at one time. I came into some money and called all my credit cards and wanted the payoffs for them.

All my credit cards sent me statement and I sent them the payment in...no problem...BUT CITIBANK. I sent them the payment with the statement they sent me, but about 6 months later they sent me a statement that I owed them $500. I called them to see if maybe something got messed up with my payment. The RUDE rep stated that I had agreed to a payoff with the representative, I spoke to over 6 months ago. I stated, NO, I just asked for a payoff statement be mailed to me. The RUDE rep that I spoke to this time, was not helpful and did not want to help me at all. I asked the rep to send me a copy of my statement that I mailed with my check and they said FLAT OUT NO! I asked to speak to a supervisor and that person was even ruder than the other. Basically, they will not send me a copy of the statement that I mailed with my payment to prove the total amount in the payoff. Unfortunately I didn't make a copy of my statement, but I made a copy of my check...dumb on my part. Now over the years Citibank has sent the bill to a collector and has kept increasing the amount of the money due, apparently adding interest. It's about over $3000.00 now. WOW! I never created an account online with my credit card, so I can't go online to get a copy of my statement either. I even worked with one of the collectors to see if she can work with Citibank to resolve this issue, but they won't work with her either. No statement will be mailed to anyone to prove the amount on the statement. I have written letters to the company and the President with no responses. The worst credit card company I've ever dealt with.

I regret to inform you that your department is charging interest, Late Payment fee, and the Service charges since last March 2006 on an amount which I have no concern or liable to pay.

I or my son had never applied for the loan. In the past I had received one call for pre-approved loan, which I had never applied. I had asked the concern officer to provide me details. Instead of providing me details you have send me the cheque, which was returned by me at your Kolkata branch. You have returned the cheque but not the charges.

When you are providing a Loan to a person, he must be given full details of the loan. Before it is sent to the person. Without giving any details how you can send the loan amount.

My son has met your office many times and he was assured that the entire amount charged by you, will be reversed. But till writing of this letter you are charging my account as usual.

I request you to withdraw your charges immediately as neither you had paid any amount nor I had received the same or ordered.

Bank details:
Citibank N A,
Mail Room, Shakti Towers,
766 Anna Salai Post Office,
Chennai - 600002