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Chick-fil-A Profile

Chick-fil-A

www.chick-fil-a.com

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1.1

Overall customer rating from reviews and complaints

Chick-fil-A earns a 1.1-star rating from 4 reviews and 142 complaints, showing that the majority of fast-food diners are dissatisfied with their meals.

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Chick-fil-A Complaints Page 8 of 8

ComplaintsBoard
J
12:00 am UTC

Chick-fil-A did not take my quarters!

I go to Chick-fli-a at least twice a week. Went last night and had a roll of quarters and they would not take my money.. This is a first and will be the last.. No more Chick-fli-a for me in Milledgeville, Georgia.

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Melissa1972!
Harrodsburg, US
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Sep 27, 2023 3:09 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I was traveling. of town and stopped at a restaurant I was not familiar with. i had 2 orders. I assumed the 2nd order was correct because the first order was. i was given wrong sandwich meals, wrong sides and drinks.

9/15/2023 8:32pm

order #8772888

richmond,ky

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promiselodge
Fredericksburg, US
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Aug 20, 2023 2:07 am UTC

Tables not wiped after each use.

Ladies Bathroom disgusting.

Trash all over floor area.

baby changing table cluttered with trash.

There were 10 Ladies with me and they were all of the same opinion.

Time of day was around 6 pm.

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Steve Wilkens
Carlsbad, US
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Jun 06, 2023 9:46 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Say it is nit so...Chick-fil-la just hired a vp of diversity,equity and inclusion? chicks has gone woke? i loath...Hate woke! now will i have to boycot chicks?

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Chris Harker
Sandy, US
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May 23, 2023 3:33 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

For several weeks now, I have had to wait 20+ minutes to get my food. Today (5/17/2023) I placed my order at 12:08 pm. It was 12:32 when I was handed my order. This has become a regular occurrence. If I wanted to wait that long I’d go eat at a sit down restaurant.

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Ramesses 6052
Elizabeth, US
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Mar 12, 2023 5:51 am UTC

That employee needs to be FIRED regarding this incident, which should have never happened. NO sensitivity training at all will help with this incident. Me and my family and friends will be boycotting your business until this person is FIRED.

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Joan Beckwith
Melbourne, US
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Dec 25, 2022 5:00 am UTC

I received my credit card bill and on dec 7 charged 23.81 then 25.31 #02106 in Viera , fl . I had changed one thing on my order and I think what they did was did the transaction twice My name is Joan Beckwith 3434 Gatwick Manor Lane VIERA , FFL 32940 CHICK-FIL A VIERA

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Dissatisfied customer10
Beaumont, US
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May 14, 2019 12:36 am UTC

I ordered what menu said was a drink. Lemonade freeze. It was there ice cream out of machine with a little lemonade in it. I was so disappointed. I paid $4.00 for a small. I wanted to throw it in the trash. Most restaurants give you that machine ice cream.

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Daliah Khalayleh
Youngstown, US
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Nov 11, 2018 5:51 pm UTC

I ordered the 8 piece nuggets on Thursday, November 1st and I found a piece of hair in it. I would like to request a refund or coupon. Thank you!

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fdvjnfdj
Ashburn, US
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Apr 26, 2011 10:07 pm UTC

I work at a chickfila in Alabama and have the most respectful boss I think someone could have! And the managers are awesome! We make mistakes sometimes. but who doesnt? however, when we make mistakes we very politely fix them. and also, you dont know what kind of day the person helping you has had. have you never had a bad day and had to work anyway? just saying.

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bible king
Royse City, US
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Dec 23, 2010 8:20 am UTC

i went to the chick fil a of hurst the other day and i had such bad service from the worker jordan!

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Chick-fil-A Category
Chick-fil-A is ranked 6 among 57 companies in the Fast Food Chains category