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Booths

Booths review: customer services 1

D
Author of the review
8:04 am EST
Review updated:

Hello.
Shopping in booths this morning there were again no checkouts other than one express 10 max item til. This was despite me asking a member of staff if I could go through the other tils as I had a trolly full of shopping. There were lots of staff chatting, filling shelves and filling forms. I had to queue with a trolly and then try to pile my 19 items ( mainly large bags of vegetables) on the small area by express til. The assistant then had to attempt to balance the shopping on the other side. I then had to hold my shopping bags in the air to gather the shopping into the bags while a queue of people behind me watched. I have joint problems and this is cause pain which is why I wanted to go through the check out with a conveyor belt as I can put the bags down whilst I pack them. I then had to find my cup for my coffee at the bottom of the bags. i gave up on trying to find my receipt for the car parking as I just didn't have enough hands. All this with 2 boys to watch at the same time.
This is not unusual but is probably the most embarrassing time. Booths Kendal has a reputation for poor customer service and I can understand why.
Deborah Pelly

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checkouts express til forms items shelves shopping staff trolly vegetables
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Patrick Casey
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Jul 18, 2022 4:09 pm EDT

Oh why are there no total weight on bakery products. It just says xxx calories per 100g. How are we to know how many GGGG,s in total in the pack?

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    Longridge Road, Ribbleton, Preston, England, Lancashire, PR25BX, United Kingdom
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Booths Category
Booths is ranked 39 among 48 companies in the Grocery Stores and Market category
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