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CB Drug Store Accredo Health Group
Accredo Health Group

Accredo Health Group review: 15 days waiting for a prescription with no response

V
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8:32 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
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I’ve been waiting for a prescription since 3/19/26. I called Accredo on 3/31/26, 12 days later, to be informed that they don’t have my medical insurance information to process this prescription. Did you think about contacting the patient (me) or the doctor’s office who wrote the script? Nooooooooooo.
Today 4/3/26 nothing has changed, no filled prescription, same status as before “Pharmacist verification in progress”.

Recommendation: Don’t bother, they won’t fill your script and they surely won’t ever contact you for missing information

Accredo Health Group - 15 days waiting for a prescription with no response - Photo 1
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Update by Vanessa C

A restart due to internal processing delays is not acceptable and is delaying medically necessary treatment. I will be filing a complaint with state regulators if this isn’t resolved immediately.

Accredo Health Group - 15 days waiting for a prescription with no response - Photo 1 - update #2572154
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  1. Accredo Health Group Contacts

  2. Accredo Health Group phone numbers
    +1 (877) 222-7336
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    Patient Services
    +1 (844) 516-3319
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    Prescriber Services
    +1 (800) 803-2523
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    Refills & Orders
    +1 (866) 943-9044
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    Billing & Payments
    +1 (866) 725-2546
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    Digital Support Team
    +1 (866) 625-7421
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    Alpha-1 Antitrypsin Deficiency
    +1 (866) 712-5200
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    Bleeding Disorders
    +1 (866) 820-4844
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    Hereditary Angioedema / Immune Deficiency
    +1 (877) 732-3431
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    Oncology
    +1 (866) 344-4874
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    Pulmonary Arterial Hypertension
    +1 (877) 329-4605
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    General Patient Fax
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  3. Accredo Health Group emails
  4. Accredo Health Group address
    1640 Century Center Parkway, Memphis, Tennessee, 38134, United States
  5. Accredo Health Group social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 15, 2026
  7. View all Accredo Health Group contacts
Accredo Health Group Category
Accredo Health Group is ranked 14 among 51 companies in the Drug Store category
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