On October 23, 2022 I purchased some software for my phone to recover lost photos.
The software does not work on my phone so I asked for help and got no results to fix the problem. Then I asked for a refund and have not heard any response since I last sent them an email on October 31.
This purchase was for only one month and that has expired.
Their contact email is [protected]@itoolab.com
The order number is: [protected]. RecoverGo Android
The Marketing Manager is Sharon
She did say she would relay my concerns to the technicians but I have not received any response from them.
The amount is: $56.64
This company has not offered to return my money.
Desired outcome: I would appreciate some help please.Thanks for your time.Phil