CB Antivirus Software Trend Micro I did not order this product

Trend Micro review: I did not order this product 14

DOROTHY G LOWRY of crossplains, US

Dec 11, 2009 4:49 pm EST

Resolved

Featured review

On 11 / 13 / 09 my chase acct was billed 39. 95 for trend software, which i did not approve or order.
Please credit said credit card for the whole amount
Please discontinue any orders in the future.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro - doubled billed 297

Trend Micro - incorrect billing 6

Resolved

Trend Micro - unlawful charges for a product I did not order 19

Resolved

Trend Micro - erroneous charge on my credit card 10

Resolved

Trend Micro - billed credit card without authorization 11

Resolved

Trend Micro - Membership

Trend Micro - charged account without authorization 1

Trend Micro - double charge and unable to install

Trend Micro - unauthorized charges

Resolved

Trend Micro - doppio pagamento

Resolved

View all Trend Micro reviews and complaints

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14 comments

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Fulvio Calvo

, US

1 comments

Fulvio Calvo of US

Oct 18, 2019 6:53 am EDT

I had a charge of 69, 95€ on my credit card from DRI$TREND MICRO ORDERFIND. I NEVER AUTHORIZED this opetation because i never bought anything from this company.
I don't want any service. Please refund my Monet!
Calvo Fulvio

Helpful? 0 0

NormanMcIver

, AU

1 comments

NormanMcIver of AU

Dec 27, 2017 1:49 am EST

Verified customer

Please note that I have purchased Trend MicroMaximum security Serial No XNMF-[protected] for two devices, please cancel the billing 0f $149.95 from my Mastercard account.

Thank you,

Norman Campbell

View 0 more photos

Helpful? 0 0

Sany Weishaar

Flower Mound, US

1 comments

Sany Weishaar of Flower Mound, US

May 27, 2011 4:24 pm EDT

My Trend Micro had expired, and I had renewed it after receiving a pop up telling me my computer was not protected. Now I get my credit card bill with TWO charges... one for 54.07 and the other for 8.61. Please credit the 8.61 back to my credit card. I did not approve or authorize that charge! I should mention... I have been receiving pop ups and notices since my computer is "suppose" to be protected now, that it is under "risk". So FIX IT OR REFUND MY MONEY!

Sandy Weishaar

Helpful? 0 0

connie zukowski

, US

1 comments

connie zukowski of US

May 03, 2010 5:17 pm EDT

I did not order DriTrend Micro. I want these charges off my Capital One credit card . I was charged 42.45. I have not had Trend Micro for over a year. I do not want your service.

Connie Zukowski

Helpful? 0 0

SUZY CONWAY

Pittsburgh, US

1 comments

SUZY CONWAY of Pittsburgh, US

Apr 06, 2010 1:20 pm EDT

i ordered the micro antivirus on 2-6-10 and paid for it at that time-as of 4-5-10 no-tice on my screen that it haS expired, either up date the service or return my payment and serivce charge (49.95&6.95) to my credit card.

Helpful? 0 0

cwilson6461

St. Clair Shores, US

1 comments

cwilson6461 of St. Clair Shores, US

Mar 29, 2010 5:47 pm EDT

What's going on, I did not order or renew DriTrend Micro. I want these charges removed from my Mastercard account. I was charged $44.95 and want that amount credited to my account. Do not send me any advertisements and remove my email from your list.

Helpful? 0 0

alicia michelle

Chicago, US

1 comments

alicia michelle of Chicago, US

Mar 29, 2010 5:12 pm EDT

Like everyone on this comment page, I did not order DriTrend Micro. I do not understand why these charges appreared on my bank statement. I want these unauthorized fees removed from my Bank of America account.
I was charged 72. 68 and I want a 100% refund.

Helpful? 0 0

Lisakervin

Prattville, US

1 comments

Lisakervin of Prattville, US

Mar 22, 2010 12:22 pm EDT

I did not order this product Credit my account for 39.95. I will call the better business bureau after you. DO NOT EVER CHARGE ME AGAIN. NO ONE IS AUTHORIZED TO ORDER THIS ON MY COMPTER. I will contact my bank about this bogus credit to my card. I want a 100% refund. I did not renew this and will never renew this with you again.

Lisa Kervin

Helpful? 0 0

Al Vincent

Winnipeg, CA

1 comments

Al Vincent of Winnipeg, CA

Mar 16, 2010 4:12 pm EDT

My name is Al Vincent and I did not want my PCcillen renewed.You should ask before charging credit cards and leave your customers with the option.
I will be advising my credit card company of this and want a 100%refund and discontinued use of trend micro.My internet provider now provides me with
protection.My credit card was billed48.16$ canadian funds, on Feb.17th, 2010.
Al Vincent
2 Clearwater rd.
Winnipeg, Manitoba
r2j2t2

Helpful? 0 0

Sharon Brannann

Scottsdale, US

2 comments

Sharon Brannann of Scottsdale, US

Feb 20, 2010 2:29 pm EST

I did Not order this renewal please remove from my credit card and do not ever use again, i will call credit card company and remove it if you not, very poor business .
Sharon Brannan

Helpful? 0 0

Sharon Brannann

Scottsdale, US

2 comments

Sharon Brannann of Scottsdale, US

Feb 20, 2010 2:26 pm EST

I did not order pklease remove my charges on my credit card, and do not do this again .
Sharon Brannan. please reply

Helpful? 0 0

Christiane

Whitehorse, CA

1 comments

Christiane of Whitehorse, CA

Feb 08, 2010 6:17 pm EST

I did not renew my Trend Micro software or order a new (part) year of it, and have used McAfee since I found the Trend Micro product useless. I used Trend Micro for approximately one month. How did DRiTrend get my credit card? I have even changed it since the last time! I want my $47.57 (Canadian) back on my credit card right away. The billing date was January 19, 2010. Thank you. Christiane Cramp

Helpful? 0 0

Jack Hartman

Portsmouth, US

2 comments

Jack Hartman of Portsmouth, US

Jan 29, 2010 6:38 pm EST

My name is Jack Hartman and I DID NOT ORDER /renew my subscription in fact I NEVER SAW IT COME UP ON MY COMPUTER I noticed it to day on my credit card I WOULD LIKE THE CHARGE recredited to my credit card and the renewal canceled as I have coverage with my internet provider comcast. if this is not the way to go about this matter please advise me the proper way, my email is roxjac@comcast.net thank very much Jack Hartman

Helpful? 0 0

hensonshouse

Round Rock, US

1 comments

hensonshouse of Round Rock, US

Jan 23, 2010 6:24 pm EST

I did not renew my Trend Micro software, and had to look up "Dri*Trend Micro Orderfind.commn" before I even could remember having it. I bought Norton in the late fall of 2009, and had no need for Trend Micro. Please refund $39.95 to my Chase Credit Card and do not charge any other charges to it. Nancy S. Henson

Helpful? 0 0

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