Albertsons review: Coupons

I normally shop at Albertson's and at the age of 72, have sort of figured out this digital coupon you have decided we need to use. However on a recent trip I took an elderly man who lives in my mobile home park with me. He had paper coupons for eggs and butter (the coupons are in a vertical row in the weekly ad). He presented the coupons to the cashier and he was informed they are digital coupons and he had to use the app. The man is almost 90 years old, I doubt he has any idea what an app is and probably doesn't even own a cell phone. She refused to honor the sale price of the butter so he refused to purchase it (Sale price $1.67 a lb., regular price $6.49 a lb), however he did buy the eggs at regular price as he needed them. I find this practice of only honoring digital coupons very discriminatory especially to the elderly. You evidently assume everyone not only owns a cell phone but is adept at using it/understanding today's technology. I think you need to revisit this discriminatory practice.

Kathleen Burden